STEVEN OROKPO APOCHI

People & Culture Lead

LinkedIn

About

Results-driven People & Culture Lead with over 5 years of progressive experience in HR operations, talent management, and employee engagement, adept at optimizing HR workflows and aligning talent strategies with core business objectives. Proven ability to elevate performance management systems by 30% and boost employee engagement by 17% through strategic cultural programs. Expert in Nigerian labor laws and HR best practices, skilled in supporting diverse teams across multiple locations to drive organizational success and foster a positive work environment.

Work Experience

People & Culture Lead

The Bulb Africa

Mar 2024 - Present

Led comprehensive People & Culture functions, strategically supporting both on-site and remote teams across multiple locations to optimize HR operations and drive talent initiatives.

  • Implemented robust performance management systems, significantly improving appraisal completion rates from 60% to 90%.
  • Increased employee engagement from 68% to 85% by developing and executing targeted cultural programs and manager enablement initiatives.
  • Managed end-to-end payroll processing with 99.9% accuracy, ensuring timely monthly inputs, benefit updates, deductions, and full compliance.
  • Ensured 100% labor law compliance and accurate statutory remittances, mitigating risks while continuously improving HR workflows.
  • Provided critical people analytics insights on headcount, turnover, and performance trends, directly informing leadership decision-making and strategic planning.
  • Collaborated with technical teams (IT, developers, cybersecurity) to tailor recruitment and onboarding strategies, successfully meeting industry-specific talent needs.

Human Resource Analyst

Verstand Resources

Jan 2022 - Jan 2024

Managed HRIS and coordinated recruitment cycles, streamlining HR administrative workflows and developing data-driven people analytics dashboards.

  • Managed comprehensive HRIS, ensuring accurate data entry and full compliance with organizational policies.
  • Coordinated end-to-end recruitment cycles, from job description creation to onboarding documentation, optimizing the talent acquisition process.
  • Developed and deployed people analytics dashboards, providing actionable insights that supported data-driven decision-making for leadership.
  • Streamlined HR administrative workflows, improving overall efficiency and significantly reducing manual tasks.
  • Provided essential employee relations support, effectively handling grievances and facilitating conflict resolution to maintain a harmonious workplace.

HR Intern

Eko Electricity Distribution Company

Jan 2021 - Jan 2022

Assisted HR operations, supporting documentation, payroll activities, and contributing to HR policy development.

  • Assisted HR operations by managing documentation, HRIS updates, and employee verification, ensuring data accuracy.
  • Supported payroll activities and meticulously organized personnel files, contributing to efficient record-keeping.
  • Drafted internal memos and actively contributed to the development of new HR policies and procedures.
  • Managed HMO services, ensuring seamless access to healthcare benefits for employees.

HR & Admin Officer

Sub-Water Base

Jan 2019 - Jan 2021

Managed core HR functions including recruitment, onboarding, and employee relations, while also coordinating essential administrative and vendor management tasks.

  • Managed end-to-end recruitment, onboarding, and leave tracking processes for employees, ensuring smooth transitions and efficient workforce management.
  • Coordinated vendor management, office administration, and asset management, optimizing operational efficiency.
  • Supported positive employee relations by effectively addressing concerns and fostering open communication within the organization.
  • Organized and executed employee engagement initiatives, successfully maintaining a positive and collaborative organizational culture.

Education

Economics

University of Ibadan

Jan 2015 - Jan 2020

Certificates

People Analytics

Reliance Infosystems

HR Data Fundamentals

Udemy

HR Management

Novelle Centre

HR Discipline

Alison

Critical Thinking

MSBM

Jobberman Soft Skills

Coursera

CIPM (In View)

CIPM

Skills

People Leadership & Culture

  • Culture Building
  • DEI Programs
  • Employee Engagement
  • Collaboration
  • Employee Relations
  • Workplace Issue Resolution
  • Grievance Handling
  • Welfare Support
  • Organizational Culture

Talent Management & Acquisition

  • Recruitment
  • Remote Hiring
  • Competency Frameworks
  • Succession Planning
  • Onboarding
  • Workforce Scaling
  • Talent Strategy

HR Operations & Compliance

  • HRIS
  • Payroll Processing
  • Records Accuracy
  • Labor Law Compliance
  • Statutory Remittances
  • HR Service Delivery
  • Documentation
  • Onboarding/Offboarding
  • HR Workflows
  • Vendor Management
  • Office Administration
  • Asset Management

Performance Management

  • Performance Frameworks
  • KPIs
  • Continuous Feedback
  • Appraisal Systems

People Analytics & Strategy

  • Headcount Reporting
  • Turnover Reporting
  • Engagement Reporting
  • Data Insights
  • Workflow Optimization
  • Strategic Planning
  • Decision Support

Tools & Software

  • HRIS
  • Google Workspace
  • MS Office Suite
  • Excel
  • Slack